Need to Return an item?

Before filling out the form please read our policy:

You may ONLY return unopened items within 14 days of delivery for In-Store* Credit (NO FULL REFUNDS). All returns are subject to a 20% restocking fee on orders that have already been placed, whether un-opened or not. All returns must be in a condition in which it is new or can be resold as new. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

*Store credit goes to the personal login used at checkout. If you have any questions contact returns@onlinetsm.com

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